Effective January 1, 2021, the Trustee's office will cease accepting documents through the FTP site or by email. Instead, all documents must be uploaded to 13documents.com, a secure file transfer service used by many Chapter 13 trustees. You must register an account in order to send documents by clicking here. If you need additional help with registering and uploading documents, click on the PDF
13Documents Registration Instructions.
Effective immediately and until further notice, 341(a) Meetings of Creditors will be conducted via video conference. The structure and criteria of a traditional meeting will still apply, including the requirements for debtors to present appropriate identification and answer all of the required UST questions.
Counsel, if your client needs language assistance, please notify our office in advance of the hearing so we can be prepared to conference in the language interpreter.
Below you will find specific instructions as well as a flowchart diagramming the Zoom meeting process. Generally, the meetings will be held on the hour. Approximately 4 to 6 cases will be called each hour.
Debtor(s) identification and social security number will need to be verified prior to the meeting. Please review the Identification and Social Security Verification document for more information. Copies of the Debtor(s) identification and proof of social security number need to be uploaded through 13documents.com along with your Affidavit or Declaration. If you do not have access to 13documents.com, you must register an account by clicking here.
Please test the Zoom conferencing with your clients before joining the 341(a) meeting. All cases for the hour will be in one room, and then the cases being heard will be moved to the meeting room.
Creditors, please inform our office that you will be attending at least 24 hours in advance of the hearing by phone (559) 275-9512 or email email@example.com.
Please arrange to be in a quite area from whatever location you are calling. Please turn off radios, TV's, music players or any other extraneous noise that might interfere with the conduct of the meeting. You should arrange that children, pets, or any other non-participants in the hearing are excluded from your calling space for the duration of the hearing.
If for any reason you are disconnected or the conference is terminated early due to technical problems and your case has not been called, please log back in to the Meeting ID provided in the PDF by clicking the correct 341 meeting date below.
The trustee does not have the authority to change the courts order requiring the debtor(s) to make payments, unilaterally. The trustee is attempting to use sound business judgment in a difficult time to facilitate the needs of all constituents.
On May 15, 2020, the judges for the Eastern District of California issued General Order 20-03 which provides procedures for a debtor that has received a Forbearance from their lender to have the Chapter 13 trustee administer the Forbearance like a Notice of Payment Change and reduce not only the payment to the mortgage creditor, but also the payment required under the Chapter 13 plan. Click here to read the General Order.
YES. Please read General Order 20-02 dated March 30, 2020 regarding the extension of deadlines. http://www.caeb.uscourts.gov/documents/Forms/GeneralOrders/GO.20-02.pdf
YES. Currently, phone calls are being returned, as 99% of the staff is working from home. The staff retrieves phone messages and returns calls as soon as possible. Shortly, the trustee's office will be able to answer calls remotely. Please continue to check the trustee's website for updates.
The basis requirement to confirm a chapter 13 case will not change. There will be no shortcut in the requirements or procedures. However, the trustee believes that the ability to schedule 341 meetings without regard to the availability of a physical room or the days the trustee would normally travel to Bakersfield will make the process more expedient for all constituents.
Notice: This web site is provided with the understanding that the Chapter 13 Trustee Office is not engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent person should be sought.